Run the whole service desk from one PC.
Everything the office and
the field share.
Your data
Your data stays on your PC.
The workspace is an AES-256-GCM encrypted local database. There is no cloud account and no online sync, and you can move the data folder.
- Encrypted local database
- No cloud account, no online sync
Planning board
Auto-plan the queue, or drag it yourself.
Drag a job from the Unplanned queue onto an engineer and day, or let Auto-plan book the queue into the first free, suitable slots. Skills, certificates and absences are checked on every booking, and tools and materials are reserved.
- Skills, certificates and absences checked
- Tools and materials reserved
Contracts and SLA
Is every SLA met, and does each contract pay?
See compliance against target, at-risk jobs by nearest clock, renewals in the next 90 days and profitability: revenue against cost to serve.
- At-risk jobs by clock
- Renewals and profitability
Quotations
Priced from your rate cards.
Quotations are priced from rate cards (effort, travel, materials, discount) with a live customer preview. Follow the pipeline on a board: Won asks for the PO, Lost asks for the reason.
- Live customer preview
- Approval and follow-up rules
Inventory
Tools and stock.
Tools with a check-out and check-in log; materials with on-hand, reserved and available stock.
- On-hand, reserved and available
Also in CorzadSuite
Configured once, used every day.
Engineers and certificates
Installed base and visit reminders
Every instrument with its service interval and next due date. Visits are bundled per site and month.
Work orders
Board and table from request to invoiced, with PO and service report numbers and a job page with SLA clocks.
Growth
Opportunities found in your own contracts, history and installed base: renewals and replacements.
Invoicing export
Approve invoices for completed jobs and export a CSV for your ERP or accounting system.
Skills and certificates with expiry. The bell warns 30 days ahead.
Regional defaults
Currency from the PC's time zone, and VAT follows currency, for example 5% in the UAE.
Licensing
Licensed per PC.
Signed trial and licence keys are tied to each PC's request code. Your data is never touched while a licence is locked.
Software
Windows (64-bit)
Install
Installer or portable app
Connection
None needed
Data
Encrypted on your PC
Licence
Tied to each PC
Trial
Free trial, one per PC
Try CorzadSuite on your own PC.
Ask for a free trial key, or book a demo and we will walk you through it.
Or call
+971 52 454 8272